1. Return Eligibility

• We want you to be completely satisfied with your purchase. If you are not, you may request a return or exchange within 7 days of delivery.

• To be eligible for a return, your item must be in its original, unused condition, with all tags and protective packaging intact.

2. How to Initiate a Return

• To start the process, please contact our support team at support@thewatchcollections.pk with your order number and the reason for your request.

• Once our team verifies the condition of the item, we will guide you through the next steps for your return or exchange.

3. Non-Returnable Items

• Items that have been used, damaged by the customer, or returned without the original packaging will not be accepted for a return or exchange.

4. Refund/Exchange Processing

• After receiving and inspecting your returned item, we will process your exchange or refund in accordance with our store policy.